We at eG Innovations (http://www.eginnovations.com) has an immediate opening for a Systems Support Engineer in our Bridgewater, NJ location. eG Innovations is a leading provider of performance monitoring software for application, virtualization, and cloud monitoring. In this position,
you will be required to demonstrate, configure, implement, and support an industry leading software product. This position will involve working in some of the hottest areas in the IT industry - cloud computing, virtualization, virtual desktops and server-based computing.
This is a hands-on, technical position.
Position eG Enterprise products to customers looking for virtualization / application / cloud services monitoring solutions;
Install, configure, and prove the value of the company's products in proof of concepts. Generate reports demonstrating the value of the solutions in solving key business problems for customers.
Provide presentations and demonstrations of the company's products to prospective customers;
Train prospective customers and partners on the company's products;
Handle post sales activities including implementations, troubleshooting, customizations and applying upgrades and patches at customer sites.
Four plus years of experience in a professional services role working with clients.
Prior experience with enterprise monitoring tools is desired.
Must have experience interacting with users/customers.
Must have good understanding of Java/J2EE technologies and web applications.
Exposure to Citrix, VMware, and other virtualization technologies is a plus.
Must have excellent written and verbal communication skills.
Must be interested in working in a customer engagement role.
Must be interested in learning new technologies and applying them to solve real world problems.
Must have good problem solving skills.
Must be ambitious, competitive, energetic; should be a results oriented team player.